Frequently Asked Questions

ReviewAlert is an online reputation management platform that helps businesses monitor, collect, and analyze customer reviews from multiple platforms in one centralized dashboard — with daily WhatsApp alerts and AI insights.

Our system automatically connects to major review platforms (Google, Facebook, TripAdvisor, Booking.com, Airbnb, Agoda) and collects all your reviews. You can view sentiment analysis, respond to reviews, and track your reputation score all from one place.

Yes! We offer a 7-day free trial with full access to all features. No credit card required to start your trial.

We currently support Google Business, Facebook, TripAdvisor, Booking.com, Airbnb and Agoda. New integrations are added regularly based on customer requests.

Yes — on the Business plan you can manage up to 3 businesses or locations from a single dashboard. Each business has its own reviews, analytics, and AI-powered insights.

Our AI analyzes the sentiment and content of each review to generate personalized, professional responses. You can edit and customize the responses before posting them to maintain your brand voice.

Yes, we take security seriously. All data is encrypted in transit and at rest. We comply with GDPR and other international data protection regulations.

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Your access will continue until the end of your current billing period.